What We Collect and Why
When you open an account with us, we collect the information needed to run it — your name, contact details, and the payment method you use to fund your wallet. If you deposit via JazzCash, Easypaisa, or Raast, we record the transaction reference and amount to
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reconcile your account balance and process withdrawals accurately. We also collect device and session data — browser type, IP address, and login timestamps — to detect unauthorised access and keep your account secure. We do not collect more than we need. Cookies on our site track
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session state and your language preference; they do not build an advertising profile. Data is retained for as long as your account is active and for the period required under applicable law in the regions where our service is available. Where local law permits access to
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our platform, those same legal obligations shape how long we keep records. You can ask us to review, correct, or delete your personal data at any time by contacting our support team. Requests are handled within a reasonable timeframe and we will confirm receipt when your
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message reaches us.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.